Privacy Policy

1. Who We Are

Beyond Taj Tours is operated by Beyond Taj Tours Private Limited, a company incorporated in India. We are led by a German-Indian team and offer small-group photography tours and bespoke travel experiences across India, Sri Lanka, and Nepal.

We take your privacy seriously. This policy explains what personal data we collect, why we collect it, how we use it, and what your rights are. We have written it in plain language, because privacy policies written by lawyers for other lawyers have never helped anyone.

Data controller contact:

Email: [EMAIL PLACEHOLDER]

Website: beyondtaj.tours

2. What Data We Collect

We collect personal data only when you interact with us directly. This includes:

When you make an enquiry or booking: name, email address, phone number, country of residence, passport details (required for hotel bookings in India), dietary requirements, medical conditions relevant to tour participation, travel insurance details.

When you visit our website: standard analytics data via cookies (pages visited, time on site, approximate location by country). We do not build personal profiles from this data.

When you contact us by email or WhatsApp: the content of your communications and any personal information you choose to share.

3. Why We Collect It & Legal Basis

4. Who We Share Your Data With

We share your data only where necessary to deliver your tour or comply with legal requirements:

• Orange Tours & Trips Pvt. Ltd. (orangedmc.com) — our licensed ground operator in India, who receives booking-relevant details to arrange transportation, accommodation, and local services on your behalf.
• Accommodation providers and hotels — who require guest details for check-in, as required by Indian law.
• Payment processors — for the secure processing of payments. We do not store payment card details.

We do not sell, rent, or trade your personal data to any third party for marketing purposes. Ever.

5. International Data Transfers

Beyond Taj Tours operates from India. When you book a tour, your data is processed and stored in India. We apply reasonable technical and organisational safeguards to protect your data regardless of where it is stored.

If you are located in the European Union or European Economic Area, you should be aware that your data will be transferred outside the EU. We rely on your explicit consent at the time of booking as the legal basis for this transfer.

6. How Long We Keep Your Data

• Booking and tour records: 7 years (for accounting and legal purposes)
• Marketing contact lists: until you unsubscribe or request deletion
• Website analytics: aggregated, anonymised data retained indefinitely; no individual records

7. Your Rights

Depending on where you are located, you may have the following rights regarding your personal data:

• Right to access — you can request a copy of the personal data we hold about you.
• Right to rectification — if any of your data is inaccurate, you can ask us to correct it.
• Right to erasure — you can ask us to delete your data, subject to legal retention obligations.
• Right to object — you can object to our processing of your data for marketing purposes at any time.
• Right to withdraw consent — where processing is based on consent, you can withdraw it at any time without affecting the legality of prior processing.

To exercise any of these rights, contact us at [EMAIL PLACEHOLDER]. We will respond within 30 days.

8. Cookies

Our website uses cookies to understand how visitors use the site and to improve your experience:

• Essential cookies: required for the website to function (session management, security).
• Analytics cookies: anonymous data on pages visited and time spent on site. We use this to improve our content and user experience.

You can control cookie preferences through your browser settings. Disabling analytics cookies will not affect your ability to use the website.

9. Photography on Tour

During our tours, photographs may be taken of participants in the context of group activities. These may be used by Beyond Taj Tours on our website, social media, or in print materials. We will always ask for your consent before using a photograph in which you are clearly identifiable.

Photographs taken by tour participants of local communities and individuals should be handled with respect and cultural sensitivity. Beyond Taj Tours is not responsible for how participants use or publish their own photographs, but we ask all guests to consider the dignity and privacy of the people they photograph.

10. Changes to This Policy

We may update this Privacy Policy from time to time, particularly as our services grow or regulations change. The current version is always available on our website. Material changes will be communicated to active subscribers by email.

11. Contact & Complaints

Beyond Taj Tours Private Limited

Email: [EMAIL PLACEHOLDER]

Phone: [PHONE PLACEHOLDER]

Website: beyondtaj.tours

If you believe we have not handled your data correctly and are located in the EU, you have the right to lodge a complaint with your national data protection authority.